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free tracked uk delivery over £25. order by 4pm, mon to sat, and it usually goes the same day.

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coins back on every order, as store credit
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coins & store credit

why didn't i get coins for my order?

usually one of a few simple reasons.

a few things stop coins landing on an order:

  • the order was paid entirely with store credit. you don't earn coins on store credit redemptions.
  • the order was shipping only, with no subtotal to earn on.
  • the reward just hasn't run yet. it's usually instant, occasionally a few minutes behind.

if your order looks like it should have earned coins and they're still not showing after a few minutes, get in touch and we'll sort it.

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