coins are store credit you earn just by shopping with us.
you get 10% of every order subtotal back as coins. 1 coin is worth £0.01, so 100 coins is £1.
they apply at checkout. tick the box, choose how much to spend, done.
shipping doesn't earn coins. neither does the part of an order you pay for with store credit.
did this help?
thanks. we'll take a look.