my discount code isn't working

first, double-check the code. they're case-insensitive but spacing matters.

our new customer code is 10% off your first order. one use per customer, and it can't stack with other codes.

if you've ordered with us before, that first-order code won't apply again. your coins are the better deal at that point anyway.

free shipping is automatic over £25. no code needed.

still stuck. get in touch with the code and where you got it, and a screenshot of the error if you have one.